Privacy policy for J C L TRADING CO. L.L.C

 

Introduction

J C L TRADING CO. L.L.C, ( “we”, “us”, “our”), respects every individual’s right to privacy and it is our endeavor to protect their personal data or information.

For any access request, questions, or inquiries about how we use your Personal Information, please contact us at hello@jcpackaging.net

 

J C L TRADING CO. L.L.C  takes your trust and the information which you share with us in high regards. The privacy of our Users is important to us and we are committed to safeguarding it. Hence, this Privacy Policy explains your Personal Information which we collect, why we collect it, and what we do with it.

 

Overview

This policy is in compliance with the;

 

This Privacy Policy describes your privacy rights regarding how and when we collect, use, store, share and protect your information on our website.

This Privacy Policy is applicable to our Website and the services which we render to you collectively referred to as “Services”.

 

Definition

Personal Information: Any information that can be used to identify a living person including email address, company name, password, payment card, financial information such as Bank Verification Number (BVN), bank account number, etc.), Government-issued Identity card, and/or taxpayer identification it may also include anonymous information that is linked to you, for example, your internet protocol (IP), address, location, device or transaction data.

 

Sites: means any platform including but not limited to websites and social media platforms.

 

User: means an individual who uses the Services or accesses the Website and has agreed to use the end services of J C L TRADING CO. L.L.C.

 Special Categories of Personal Information means details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

  

Objective

This Privacy Policy is to provide all persons and organizations whose Personal Information we hold with description of the types of Personal Information we collect, the purposes for which we collect that Personal Information, the other parties with whom we may share it and the measures we take to protect the security of the data.

Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

 

Personal Information We May Collect About You

Identity Data: Information such as your full name(s). This data is to enable us to verify your identity in order to offer our services to you;

Contact Data: This is data that is needed to reach out to you, such as your contact address, email address, telephone number and billing details;

Financial Data: Information, such as Bank Verification Number (BVN), personal account number, the merchant’s name and location, the date and the total amount of transaction, and other information provided by financial institutions or merchants when we act on their behalf;

Transactional Data: These are information relating to a payment when you as a merchant (using one or more of our payment processing services) or as a customer, are using our products or services;

 

As a principle, we do not collect any Special Categories of Personal Information. If we do collect Special Categories of Personal Information, we will ensure compliance with applicable law.

 

This Privacy Policy applies to J C L TRADING CO. L.L.C services only.

 

How we get your Personal Information and why we have it

The Personal Information we have about you is directly made available to us when you:

 

  •       Orders;
  •       Use any of our services;
  •       Make payment;
  •       Contact our customer support team;
  •       Fill our online forms;

 

The lawful basis we rely on for processing your Personal Information are:

  •       Your consent: Where you agree to us collecting your Personal Information by using our Services.
  •       ‍ We have a contractual obligation: Without your Personal Information, we cannot provide our Services to you.
  •       ‍ We have a legal obligation: To ensure we are fully compliant with all applicable laws, we must collect and store your Personal Information. We protect against fraud by checking your identity with your Personal Information.

 

How We May Use Your Personal Information

  •       Respond to your inquiries;
  •       Process your order and payment transactions (including authorization, clearing,
  •       Provide, administer and communicate with you about products, services, offers, programs and promotions of J C L TRADING CO. L.L.C;
  •       Evaluate and improve our business, including developing new products and services;
  •       To target advertisements, newsletter and service updates;
  •       As necessary to establish, exercise and defend legal rights;
  •       As may be required by applicable laws and regulations, including for compliance with Know Your Customers and risk assessment, Anti-Money Laundering, anti-corruption and sanctions screening requirements, or as requested by any judicial process, law enforcement or governmental agency having or claiming jurisdiction over J C L TRADING CO. L.L.C ;
  •       To use data analytics to improve our Website, products or services, user experiences and to optimize service.

 

Data Security and Retention

The security of your Personal Information is important to us. We are committed to protecting the information we collect. We maintain administrative, technical and physical controls designed to protect the Personal Information you provide, or we collect against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse or modification.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of your Personal Information is protected and maintained. Transmitting information online is not entirely secure. As such, we cannot guarantee that all information provided online is secure. We would take all reasonable steps to ensure that your personal Information is secured and well protected.

 

Where we retain your Personal Information, we do so in compliance with limitation periods under the applicable law.

 

Disclosing your Personal Information

We may disclose or share your Personal Information with third parties which include our affiliates, employees, officers, service providers, agents, suppliers, subcontractors as may be reasonably necessary for the purposes set out in this policy.

J C L TRADING CO. L.L.C only shares personal information with External Third parties in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any personal information;

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

satisfy any applicable law, regulation, legal process or enforceable governmental request,

enforce applicable Terms of Service, including investigation of potential violations thereof,

detect, prevent, or otherwise address fraud, security or technical issues, or

protect against imminent harm to the rights, property or safety ofJ C L TRADING CO. L.L.C , its users or the public as required or permitted by law.

 

Your Data Protection Rights and Choices

Based on your location and applicable laws, below are the rights you have as a user in relation to your Personal Information:

  •       Right to be informed.
  •       Right to request access or copies to your Personal Information by signing into your Account or contacting us.
  •       Right to request the deletion of your Personal Information from our platforms. You have the right to ask us to erase your Personal Information. Please note that this is a limited right which applies where the data is no longer required, or the processing has no legal justification. The exceptions to this right is where the applicable law requires us to retain a historical archive or where we retain a core set of your Personal Information to ensure we do not inadvertently contact you in future where you object to your data being used for marketing purposes.
  •       Right to correct or rectify any Personal Information that you provide which may be incorrect, out of date or inaccurate. You also have the right to ask us to complete information you think is incomplete.
  •       Right to object to the processing of your Personal Information for marketing purposes. You have a right to ask us not to contact you for marketing purposes by adjusting your notification preference on the settings page or by opting out via the unsubscribe link in marketing emails we send you.
  •       Right to object to processing: You have the right to object to the processing of your Personal Information in certain circumstances. Please note that where you object to us processing your Personal Information, we might be unable to provide the services to you.

The basis of we processing your Personal Information is your consent. You also have the choice at any time to withdraw consent which you have provided.


 Cookies

Like many other websites, we use cookies to distinguish you from other users and to customize and improve our services.

Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable cookies, it may limit your ability to use our website.

 

 

Minors

J C L TRADING CO. L.L.C website is not directed at persons under the age of eighteen (18) and we do not collect any Personal Information knowingly or directly from minors who fall within this category.

Where you have any belief that J C L TRADING CO. L.L.C has mistakenly or unknowingly collected information from a minor, please contact us by sending email to hello@jcpackaging.net to enable us to investigate and restrict such data.

 

Training

J C L TRADING CO. L.L.C shall ensure that employees who collect, access and process Personal Information receive adequate data privacy and protection training in order to develop the necessary knowledge, skills and competence required to effectively manage the compliance framework under this Policy and the UAE Data office regulations with regard to the protection of Personal Information.

 

Data Protection Audit

J C L TRADING CO. L.L.C  shall conduct an annual data protection audit through a licensed Data Protection Compliance Organization (DPCOs) to verify its compliance with the provisions of the UAE Data Office, the federal data regulator in the UAE and other applicable data protection laws.

 

Dispute Resolution and Filing a Complaint

If you have any complaints regarding this Privacy Policy, please contact us at hello@jcpackaging.net. We will investigate and work on resolutions for complaints and disputes regarding use and disclosure of personal information within thirty (30) days in accordance with this Privacy Policy and in accordance with the UAE Data Office.

 Updates to our privacy policy

From time to time, we may change, amend or review this Privacy Policy from time to time to reflect new services or changes in our Privacy Policy and place any updates on this page. All changes made will be posted on this page and where changes will materially affect you, we will notify you of this change by placing a notice online or via mail. If you keep using our Services, you consent to all amendments of this Privacy Policy.